AllWallMirrors.com.com makes every effort to supply you with your product in a timely fashion. Your orders with AllWallMirrors.com.com will be processed within 1 business day, with the exception of those paid by e-checks. E-checks will have a 3-4 day hold placed on them to ensure receipt of payment. Once payment is received, those orders will be processed the same day.
Shipping and delivery times vary depending on the size and availability of your order and your location. Most orders arrive within 7-14 business days, however custom orders require 6-8 weeks. If a product is backordered more than two days, we will contact you for further instructions.
Business days are Monday through Friday except US Federal Holidays. At this time we only ship to the continental United States and we do not ship to PO Boxes. Special requests for shipping outside of the continental United States will be considered but will have an increased shipping fee and delivery times.
Contact customer service to request support. We will then contact you to authorize a product return/exchange or issue a full refund minus a 5-25% restocking fee, depending on the product. *Customers are responsible for returned shipping costs. Returns must be in original condition and packaging. Please save all shipping boxes and packaging. Please inspect all packages upon arrival. If product arrives with packaging visibly damaged you have the right refuse shipment from UPS or Fedex.
Follow these simple steps. Contact customer service to obtain a return authorization, either by phone or email. Please include your order number, what product(s) you are returning, and your full name. After you have obtained a return authorization, carefully repackage the product(s) in the original shipping box and ship it by your preferred shipping method to the address provided. After the returned item has been received and inspected, a full refund (minus the original shipping charges and restocking fee) will be issued. The return and inspection can take up to 30 days to complete, but once approved, the refund will be issued immediately.